Welcome to La Ville Hotel & Suites, a boutique hotel experience in Dubai’s new urban living destination.

Last updated: 24 June 2019

Your privacy is important to us. We respect and are committed to protecting your privacy. This privacy statement explains what personal data that this website www.livelaville.com collects from you and how we use that data.

The following discloses the information gathering and dissemination practices of La Ville Hotel & Suites City Walk, Autograph Collection (which is referred to as “we”, “our”, “us on the website www.livelaville.com and our associated subscription platform MiLeisure.com (collectively the “Services”). It also describes the choices available to you regarding our use of your information and how you can access and update this information.

By accessing and using the Services on this website, you become a user of the Services (the “User”, “you”, “your”) and acknowledge and agree to the following Privacy Policy (the URL of this page is www.livelaville.com/privacy).

Personal identification information

We may collect personal identification information from the User in a variety of ways, including, but not limited to, when the User accesses the Services, register on the websites of the Services, fills out a form, and about other activities, services, features or resources we make available on the Services. The User has the option to navigate the Services anonymously. We will collect personal identification information from the User only if the User voluntarily submits such information to us. These voluntary data include fields such as name, email, phone and company information, email address to be used for permission-based subscription to our email alerts, e-newsletters, and promotional emails, and logins to access portions of the Services. Such subscription activities are based out of our subscription platform mileisure.com. The User can always refuse to supply personally identification information, except that it may prevent them from engaging in certain activities related to the Services.

For each User accessing the such specified services, our web server automatically recognizes and collects only the User’s IP address, aggregate information on what pages the User accesses, as well as information volunteered by the User.

Non-personal identification information

We may collect non-personal identification information about the User whenever the User interacts with the Services. Non-personal identification information may include the browser name, operating system or any such information which is not connected to identify or trace the User as a person.

Web browser cookies

The Services may use cookies, invisible pixels, web beacons and other technologies to obtain information about the User. A cookie is a text file that is sent to the User’s browser from a web server and stored on the User’s computer's hard drive. It assigns the computer a unique identifier which becomes the User’s identifier when the User returns to the Services and related sites. The User may adjust the Internet browser to reject cookies; however, rejecting cookies might affect the User’s ability to perform certain transactions, and some parts of the Services may stop functioning properly for the User. Information collected from invisible pixels is used and reported in the aggregate.

Why are we collecting data?

We may collect and use the User’s personal information for the following purposes and nothing else:

  • To improve customer service: information the User provides helps us respond to the User’s customer service requests and support needs more efficiently.
  • To personalize user experience: we may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our site: we may use feedback the User provides to improve our products and services.
  • To send periodic emails: we may use the email address to respond to their inquiries, questions, and/or other requests. This is related to subscription services.

How we protect user information

We adopt most updated compliant methods for data collection, storage, security and processing. This not only covers to protect against unauthorized access, alteration, disclosure or destruction of the User’s personal information, username, password, transaction information and data stored on our site.

Sharing of personal information

We do not sell, trade, or rent data to third-parties. User data is used exclusively by our data controllers for legitimate purposes as mentioned in this document.

Information collection model

As a subscribing user to this website’s email marketing system driven through MiLeisure.com or, we acknowledge that the User has the right to access the User’s personal information. An individual who no longer seeks to receive emails from us may auto-unsubscribe from email lists.

Information sharing and disclosure

We will never use, sell, share, disclose, or rent any internal or customer supplied data to any clients, prospects, or other third-parties other than to any venture arising from the constituent hotels within this platform. We will share user information with third-parties only in the ways that are described in this Privacy Policy. If the Company, Provider and/or Services are involved in a merger, acquisition, or sale of all or a portion of their assets, the User will be notified via email and/or a prominent notice on our website of any change in ownership or uses of the User’s information, as well as any choices the User may have regarding the User’s information.

Third-party services used

We make use of Google Analytics and Google Tag Manager for the collection of usage statistics for the Services. Both tools are proprietary of Google, Inc. who may use information collected through said tools for commercial purposes, including, but not limited to, search and ad personalization. The complete privacy policy of Google, Inc. is retrievable at https://policies.google.com/privacy while their use of website data is explained at https://policies.google.com/technologies/partner-sites.

How to access and control your personal data

The User can view, edit, or delete the User’s (whatever minimalistic) personal data online. However, the systems used for the Services require a double-layer verification to access this section of the system. The User can also make choices about our collection and use of the User’s data.

EU residents and the GDPR

Though made applicable to all, acknowledging to GDPR (General Data Protection Regulation) of the European Union (EU), we emphasize that EU residents have rights to access personal data about them, and to limit use and disclosure of their personal data. We are committed to respect those rights. We acknowledge potential liability in cases of onward transfer of personal data to third parties who do not meet the criteria as set forth in this Privacy Policy.

We use an annual self-assessment to review the Company’s and the Provider’s compliance with this Privacy Policy. Any employee of the Company or the Provider who violates this Privacy Policy will be subject to discipline, up to and including termination of employment.

Confidentiality and security

We warrant that all customer data remains the property of our customers. We also will not rent, sell, transfer, or otherwise expose the contents of the tracking information resulting from click-through, message opened, message read, or e-commerce conversions.

In general, we do not collect data on this website. However, we follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. This is applicable to our data handling service platforms like MiLeisure.com. This website, www.livelaville.com, provides an SSL-encrypted, password-protected mechanism. We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

Social media features

Our website includes social media features, such as links to our Facebook, YouTube, Google+, Google Blogger, LinkedIn and Twitter pages. These features may collect the User’s IP address, which page the User is visiting on our Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on the Services. The User’s interactions with these features are governed by the privacy policy of the company providing it.

Social media features embedded in the Services may be provided by Facebook, Inc. whose privacy policy is retrievable at https://www.facebook.com/about/privacy (includes Instagram), by Google, Inc. whose privacy policy is retrievable at https://policies.google.com/privacy (includes YouTube) or by Twitter, Inc. whose privacy policy is retrievable at https://twitter.com/en/privacy.

Table reservation features

We enable online table reservations on behalf of restaurants and lounges listed on the Services through a third-party vendor, eat2eat Pte. Ltd. By providing personal information for a table reservation, the User’s data is transmitted to hosted on the servers of eat2eat Pte. Ltd., which are subject to this same Privacy Policy. In case of questions or data handling requests, please email us at abuse@mileisure.com.

Unsolicited commercial email (SPAM)

Our marketing communications come from the sender email address mailing@mileisure.com. The Company is committed to providing a permission-based model for email marketing. To that end, we carry a strict anti-spam policy for all our clients. We have explicitly prohibited our staff from sending any unsolicited material to users who have not expressed their permission to receive communications from them.

Updates to this policy

We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services’ websites. The User’s use of the Services following these changes means that the User accepts the revised Privacy Policy. Because email communications are not always secure, the User shall refrain from including credit card or other sensitive information to us via email.

Contacting us

We have created this Privacy Policy so that you can understand the care with which we intend to treat your information. To report any abuse or violations, or to contact us with any questions or concerns regarding this Privacy Policy, please contact us via the following details.

Physical address:
La Ville Hotel & Suites CITY WALK
Al Multaqa Street, P.O. Box- 414433,
United Arab Emirates
Phone: +971 4403 3111
Data Controller: compliance@timesworld.com

Terms of Use

    Terms of Use for United States & Canada

    1. Marriott International, Inc. with its corporate headquarters at 10400 Fernwood Road, Bethesda, Maryland 20817-1102, United States of America, and its subsidiaries, including The Ritz-Carlton Hotel Company L.L.C. (collectively, “Marriott”, “we”, “our” or “us”) provide various websites available to visitors located throughout the world. Our websites include without limitation, this website, www.marriott.com, www.autograph-hotels.marriott.com, www.vacationsbymarriott.com , www.ritzcarlton.com and www.corporate.ritzcarlton.com (collectively, our “Sites”). These Terms of Use also apply to translations of our Sites, for example, www.espanol.marriott.com. Our Sites are controlled and operated from the United States and are subject to United States law.

    2. The content and information displayed on the Sites are Marriott’s and/or Ritz-Carlton’s property and are collectively referred to as “Marriott Information”. The downloading, reproduction, or retransmission of Marriott Information, other than for non-commercial individual use, is strictly prohibited, except to the extent permitted by travel agents for business-only purposes in accordance with section 11 below.

    3. By using our Sites you are accepting all the terms and conditions set forth below in these Terms of Use. If you do not agree to each and all of these terms and conditions please do not use our Sites. We reserve the right, at our discretion, to change and or modify portions of these Terms of Use at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting; therefore, please check these Terms of Use periodically for changes. We will display the effective date of these Terms of Use at the top of this page.

    4. Our Sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Marriott, The Ritz-Carlton Hotel Company and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Marriott or Ritz-Carlton and/or other parties is granted to or conferred upon you. The www.marriott.com site and/or certain activities provided via our Sites may be covered by U.S. Patent No. 6,091,956 and/or U.S. Patent No. 7,624,044.

    5. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Sites, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, scrape, or copy our Sites or the Marriott Information contained therein, or any aspect of the Sites or the Marriott Information, without the prior express consent from an authorized Marriott or Ritz-Carlton representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to our Sites). Furthermore, you agree that you will not use our Sites for any purpose that is illegal, unlawful, or prohibited by these Terms of Use. You agree that you will not interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the proper operation of our Sites in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware, or program. You may not use our Sites in any threatening, libelous, slanderous, defamatory, obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right in our sole discretion to revoke or deny your access to our Sites, including, without limitation, if you violate any of the provisions of these Terms of Use.

    6. You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

    7. Our Sites may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to certain portions of our Sites (“access codes”). You are entirely responsible for maintaining the confidentiality of your access codes and for all activities that occur under your account. We reserve the right to immediately terminate your account in our sole discretion and without prior notice to you wherever there is a reason including, for example, if you violate any part of these Terms of Use.

    9. To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Sites or in connection with the use, inability to use, or results of the use of our Sites, any websites linked to them and any materials posted on them, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

      This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability that cannot be excluded or limited under applicable law.

      You shall defend us against any demands, claims or actions brought against us or arising as a result of any breach or violation of these Terms of Use by you (“Claim”) and you shall indemnify and hold us harmless from and against any and all losses, damages, costs and expenses (including attorneys' fees) resulting from any such Claim. We have the right, at our expense, to assume exclusive defense against any Claim and all negotiations for settlement and you agree to cooperate with us in the defense of any such Claim, at our request.

    10. With respect to all communications you make to us regarding Marriott Information including but not limited to feedback, questions, comments, suggestions and the like: (a) you shall have no right of confidentiality in your communications and we shall have no obligation to protect your communications from disclosure; (b) we shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and (c) we shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information. The above is limited only by our commitment and obligations pertaining to your personal information (for more information, please see our Privacy Statement).

    11. Marriott Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Neither Marriott nor Ritz-Carlton assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. Marriott and Ritz-Carlton reserve the right to make changes, corrections, cancellations and/or improvements to Marriott Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

    12. Some areas of our Sites are restricted to travel agents or other authorized representatives. The Marriott Information contained in such restricted areas is confidential to Marriott, and is provided for business use only, which includes reviewing commission status and statements, and enrolling in our Electronic Funds Transfer program as described below. We reserve the right to prohibit access to, or use of, these restricted areas where we determine that such use or access interferes with our Sites’ operations or that such use or access results in commercial benefits or other entities to our detriment. If you are a travel agent or authorized representative of a travel agent using our Sites the following apply:
    13. Passwords: We have provided you with a unique password so that access to information related to your agency and transactions can be restricted to only those individuals to whom you provided the password. It is your responsibility to protect the confidentiality of the password. Neither Marriott nor Ritz Carlton assumes any liability for any access to information or transactions that are executed with the password provided to you. We strongly recommend that you change the password on a periodic basis and whenever a travel agent leaves your travel agency or you suspect that knowledge of the password is no longer limited to those whom you have authorized.

      Electronic Funds Transfer (EFT): Marriott may be able to make commission payments by electronic funds transfer (EFT) through the Automated Clearing House (ACH) System. If you complete the EFT registration process provided on our Sites, completion of the process signifies that you: (1) authorize Marriott and/or Ritz-Carlton to make payments by EFT; (2) certify that you have selected the designated depository institution and provided the correct account information; and (3) accept that all such EFTs will occur in accordance with the following: (i) you will give thirty (30) days’ advance notice to Marriott of any changes regarding your depository institution or other payment instructions; and (ii) you accept that all U.S. direct deposits are made with a payment type of “CTX”.

      No Arrangements for Prohibited Persons: Each of Marriott International Inc. and The Ritz-Carlton Hotel Company LLC is a United States company and is prohibited from providing services to certain “prohibited persons” who are government officials or residents of certain embargoed countries, or terrorists or drug traffickers whose names are published on lists maintained by the United States Department of Treasury. You agree to use all reasonable efforts not to arrange for any of these prohibited persons to stay at, use or tour any Marriott or Ritz-Carlton facilities.

    14. Our Sites contain information on Marriott and Ritz-Carlton worldwide products and services, not all of which are available in every location. A reference to a Marriott and Ritz-Carlton product or service on one of our Sites does not imply that such product or service is or will be available in your location.

    15. Any use of the maps functionality on this site shall be governed by the End User Terms of Use for Microsoft’s Bing Maps application. Marriott shall have no liability for your use of Bing Maps or for any results, including driving directions, generated by Bing Maps.

    16. If you choose to leave our Sites via links to other third party websites, including those of advertisers, our Terms of Use and our Privacy Statement will no longer apply. We are not responsible for the terms of use or privacy policies of those third-party websites or the cookies they use. In addition, because we have no control over such third-party sites and resources, you acknowledge and agree that Marriott and Ritz-Carlton are not responsible for the availability of such third-party sites or resources, and that neither Marriott nor Ritz-Carlton endorse or are responsible or liable for any content, advertising, products, or other materials on or available from such third party sites or resources.

    17. These Terms of Use shall be construed and enforced under the laws of the State of Maryland, USA, applicable to contracts executed and performed within Maryland, USA. You specifically agree and submit to the jurisdiction of the State and Federal Courts situated in the State of Maryland and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of our Sites. You will not object to jurisdiction or venue on the grounds of lack of personal jurisdiction, inconvenient forum or otherwise. You agree that you will not file or participate in a class action against us. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract

    18. If you would like to view the privacy practices that govern how we process information about you on our Sites please review our Privacy Statement.

    19. If you have questions about these Terms of Use please send an e-mail to privacy@marriott.com.

City Walk, Al Multaqa Street, P.O. Box. 414433
Dubai, United Arab Emirates
Tel: +971 4 403 3111 Fax: +971 4 403 32 22
Email : Ak.dxblv.hotel@autographhotels.com or ak.dxblv.rest.reservations@autographhotels.com

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